Thanks for shopping at www.eclecticgarage.com.
Satisfaction is critical and we know these are important purchases. However, our second-hand goods are used products and cannot be expected to be of the same standards as new products.
Our second-hand goods are sold as “Final Sale” / “Sold as Seen” / “As is”. As expected there may be some fault, imperfection or wear and tear. If you’re unsure about an item’s condition, dimensions, quantity, or description, please email us your questions before making a purchase.
Returning a shipped item:
Buyers have 48 hours after delivery to inspect their item(s) and contact us if they wish to return an item. There are no restocking fees, but we deduct outbound and return shipping charges from the buyer’s original purchase price (+ taxes). Buyers may not be reimbursed for returns that are not received in original condition.
In your email to us, please include:
- The reason for the return
- Your Eclectic Garage order # (find this in your order confirmation email)
- Your phone number
- If the item arrived damaged, photos of the damaged item and packaging
Once we review your return request, we will send you an email with further instructions.
Each returned item must be received in original condition. We reserve the right to deduct for any damage that may have occurred not related to transportation.
A refund of the purchase amount, less any charges for which the buyer is responsible, will be processed upon confirmation that the item has been safely returned to the seller (www.eclecticgarage.com).